356 Bet Privacy Policy –
Your Data Protection Guarantee

1. Introduction & Scope

356 Bet (hereinafter "we", "us", or "the Platform") places the highest importance on your privacy. This Privacy Policy explains what information we collect when you use our website https://356bet.im, how we use it, and how we keep it secure.

By accessing or registering on our platform, you are deemed to have read and accepted this Privacy Policy. This forms part of our Terms & Conditions an integral part.

This policy applies to Bangladesh and all other countries where 356 Bet applies to all users on the platform. We are licensed under the Curacao eGaming Authority and adhere to international data protection standards.

2. What Information We Collect

356 BetWhen you register and use our services, we may collect the following types of information:

How We Collect Information:

• Directly from you: Via registration forms, KYC verification forms, support tickets, or live chat.
• Automatically: Through cookies, log files, and similar technologies while you use the platform.
• From Third Parties: From payment processors, identity verification services, and fraud prevention agencies.
• From Social Media: If you log in via a social account, some public profile information may be collected subject to your consent.

3. How Your Information Is Used

356 Bet We use your information only for legitimate and transparent purposes. Here is how we use your data:

• Account Management: Completing your registration, verifying login identity, and securing your account.
• Service Delivery: Delivering uninterrupted Sports Betting, casino games, and other gaming services.
• Financial Transactions: Processing deposits, withdrawals, and bonus payouts.
• KYC & Age Verification: Fulfilling legal obligations and ensuring the protection of minors.
• Customer Support: Providing fast, effective resolution of your questions and complaints.
• Security: Detecting and preventing fraud, money laundering, and illegal activity.
• Responsible Gaming: Identifying problem gambling patterns and providing timely support.
• Marketing: Sending you promotional offers and bonus information with your consent.
• Legal Obligation: Meeting regulatory requirements and managing legal proceedings.
• Service Improvement: Conducting analysis and research to continually improve the user experience.

4. Sharing Data with Third Parties

356 Bet never sells your personal data. However, limited data sharing may occur in certain specific circumstances:

• Payment Processor: Necessary information is shared with mobile banking providers — including bKash, Nagad, and Rocket — to process transactions.
• Identity Verification Services: With accredited third-party verifiers to complete the KYC process.
• Law Enforcement Agencies: To meet legal obligations under valid court orders or requests from regulatory authorities.
• Fraud Prevention Agencies: To prevent money laundering and other financial crimes.
• Technology Partners: Trusted service providers that assist with operating and maintaining the platform — they are not permitted to use your data for their own purposes.
• Business Transfers: In the event of a company merger or acquisition, data may be transferred to new ownership; however, the protections set out in this policy will remain in place.

All third-party partners are contractually bound to uphold our privacy standards and may only use your data for the specified purposes.

5. Data Security Measures

356 Bet We use industry-leading technology and practices to keep your data secure. Our security measures include:

• 256-bit SSL/TLS Encryption: All data transmissions are secured with bank-grade encryption.
• Firewall Protection: Advanced firewall systems prevent unauthorised access.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Regular Security Audits: Regular security audits are conducted by independent third parties.
• Access Control: Staff are granted access only to the information necessary for their role.
• Data Backup: Regular backups are maintained on secure, encrypted servers.
• Incident Response Plan: A dedicated team ready to take immediate action in the event of any security breach.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and keep the platform running smoothly. Types of cookies we use:

You can manage cookies through your browser settings. Please note that disabling certain cookies may limit some functionality on the platform.

7. Data Retention Period

We do not retain your data longer than necessary. Our general data retention policy is as follows:

• Account Information: For the duration your account remains active, and for 5 years after closure (as required by legal obligations).
• Transaction Records: Up to 7 years, in accordance with international financial regulatory requirements.
• KYC Documents: 5 to 7 years, as required by regulatory obligations.
• Gaming Logs: Automatically deleted after 2 years.
• Customer Service Records: 2 years from the date of resolution.
• Marketing Consent: Until consent is withdrawn or after 3 years of inactivity.

8. Your Data Rights

You have a number of important rights regarding your personal information. 356 Bet respects those rights:

• Right of Access: You may request to know what personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain conditions, you may request the deletion of your data (though data subject to legal obligations may not always be fully erasable).
• Right to Restrict Processing: In certain circumstances, you may request that the use of your data be restricted.
• Right to Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: The right to opt out of marketing communications or to object to certain types of data processing.
• Right to Withdraw Consent: Where data is processed on the basis of consent, you may withdraw that consent at any time.

To exercise these rights, please email us at: support@356bet.im. We will respond within 30 days.

9. Children's & Minors' Privacy

356 BetServices are intended solely for adults aged 18 and above. We do not knowingly collect personal information from minors.

• During registration, you are required to confirm that you are 18 years of age or older.
• If we discover that personal data has been collected from a minor, it will be deleted immediately.
• The associated account will be suspended.
• If you believe a minor has registered on our platform, please notify us at support@356bet.im.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. For significant changes, we will:

• We will send notifications to your registered email address.
• Display a prominent notice on the platform.
• We will update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes will be considered your acceptance of the updated Privacy Policy. We recommend checking this page regularly.

11. Get in Touch

For any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection team:

• Email: support@356bet.im
• Live Chat: Available 24/7 after logging in to the platform.
• Help Center: Help Centre page Get answers to common questions.

We will endeavour to respond to your request within 30 days. For urgent security matters, please contact us via live chat.